Regionernas ömsesidiga försäkringsbolag

If you are injured in healthcare

Information about the Swedish patient insurance

If you suffer an avoidable injury in healthcare, you may be entitled to compensation under the Swedish Patient Injury Act.

All of Sweden’s county councils and regions are insured under Löf, the Swedish patient insurance. You will not normally receive compensation if, for instance, you fall on the way to the toilet or similar.

Incorrect medication

If the injury is due to a medicine prescribed inappropriately, you may be entitled to compensation.

All investigation and assessment  are carried out in accordance with current legislation and the applicable terms and conditions.

Injuries caused prior to 31 December 2014

You must report an injury within three years of having become aware:

• that the injury is objectively noticeable
• that the injury may be linked to a treatment and patient compensation is possible
• of which insurer the insurance claim is to be presented to.

There is an ultimate time limit of ten years calculated from the time when the injury was caused.

Injuries caused from 1 January 2015 onwards

You must register an injury within ten years from the time when the injury was caused.

What does the insurance cover?

If the injury could have been avoided

In order for an injury to be compensated, it must have been avoidable.

Besvären måste också finnas dokumenterade. In the event of a work injury, you should first turn to AFA Insurance.

Private care

Doctors in private practice or dentists without a care agreement with the county council/region and municipal care have taken out patient insurance with other insurance companies. You can also contact the operations manager at the care facility where you were treated.

If you have questions or need help in contacting the healthcare provider, you can turn to the region’s Patient or Health and Medical Advisory Board.

You can take these issues up with the county council’s or region’s Patient or Health and Medical Advisory Board.

Dissatisfaction with care

Have you experienced anything in healthcare that made you unhappy, angry or disappointed? 2015-01-01:

Du måste anmäla en skada inom tio år från den tidpunkt då skadan orsakades.

Skador orsakade t.o.m.

All medical and dental care treatment involves risks of complications that are
unavoidable. 15 billion SEK.

We are a staff of about 200 employees working with insurance, settlement and patient safety. For more information, visit www.1177.se.

Patient insurance in brief

You can get compensation:

• for injuries that could have been avoided
• for injuries caused by errors or incorrect handling of medicinal products or medical equipment
• for injuries caused by incorrect or delayed diagnosis
• if an infectious agent was transmitted during treatment and led to infection
• for certain accident injuries
• for injuries caused by incorrect medication.

You cannot get compensation:

• if the injury is reported too late
• for loss of personal possessions
• for injuries and complications that could not have
  been avoided
• if an infection was caused by your own bacteria or if the disease you were treated for was more serious than the infection
• if you suffer side-effects from correctly prescribed medicines
• for injuries resulting from correct treatment of a directly life-threatening condition.

Registering an injury

You must decide yourself whether to register an injury claim.

You can report your injury (in Swedish) on our website by logging in with your Bank ID to “Mina sidor” (My pages) and then filling in your details.

Our final customers are patients who have suffered an avoidable injury caused by health care. 1.5 billion SEK and a balance sheet total of approx. Vår arbetsplats finns centralt vid Medborgarplatsen i Stockholm.

Nettoomsättning 2024 (tkr)

Ägartyp

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